At Bronwyn Conroy Beauty School, we strive to provide exceptional training and support for all our students. This Refund Policy outlines the terms and conditions for refunds related to course fees, deposits, and other payments.
- Deposits
- All deposits paid to secure your place in a course are non-refundable.
- Deposits may be transferable to another course or session, subject to availability and approval by the school.
- Course Fees
- Refund Eligibility:
- Refunds on full course fees will only be considered if a written request is submitted at least 14 days before the course start date.
- Refunds will not be granted once the course has started, except in exceptional circumstances (e.g., medical emergencies), which will be assessed at the school’s discretion.
- Processing Time:
- Approved refunds will be processed within 14 business days from the date of approval.
- Cancellations by the Student
- If you choose to cancel your enrollment:
- No refunds will be issued for missed sessions or incomplete courses.
- Cancellation requests must be submitted in writing via email to info@bronwynconroy.com.
- Cancellations by the School
- If Bronwyn Conroy Beauty School cancels or reschedules a course:
- Students will be offered the option to transfer to another course date or receive a full refund of any fees paid.
- The school is not responsible for any additional costs incurred by the student, such as travel or accommodation expenses.
- Payment Plans
- For students on a payment plan:
- Refunds will only apply to payments made beyond the non-refundable deposit, and only if the request meets the eligibility criteria above.
- Failure to adhere to the payment schedule may result in termination of enrollment without a refund.
- Digital Content and Online Courses
- No refunds will be issued for online courses, eBooks, or digital content once access has been granted.
- In the event of technical issues preventing access, students must notify the school immediately for resolution.
- Exceptional Circumstances
- Refund requests due to unforeseen circumstances (e.g., medical conditions) must be supported by relevant documentation (e.g., a doctor’s note).
- The school reserves the right to evaluate each request on a case-by-case basis.
- How to Request a Refund
To request a refund, please:
- Submit a written request to info@bronwynconroy.com.
- Include your name, course title, enrollment date, and reason for the refund request.
- Attach any supporting documentation, if applicable.
- Non-Refundable Items
- Course materials and kits provided as part of your training.
- Fees for missed sessions or non-attendance.
- Administrative fees, where applicable.
- Contact Information
For any queries regarding this Refund Policy, please contact:
Bronwyn Conroy Beauty School
BC House, Earlscourt Industrial Estate,
Beaumont Ave, Churchtown Upper,
Dublin 14, D14 XR80
Phone: +353 1 210 7848
Email: info@bronwynconroy.com